According to CNBC, more large corporations are talking about making remote work permanent after the coronavirus showed everyone that we can work in different ways.  From Facebook and Twitter to Barclay’s and Nationwide, the cat is out of the bag, so to speak, and the long-held belief that the only way to work was inside the business walls has been shattered.  And as the robustness of internet connections and the growth of tools such as UCaaS, has been critical in helping businesses to weather this storm and react with the needed agility to keep business moving forward.

Why Video Calling and Why Now?

The reality is video calling is not new.  Video calling actually predates the concept of UCaaS and the first video call was made on April 20 of 1964, while UCaaS gained preeminence in the business world in 2014.   Since then, video calling has seen significant growth, with BusinessWire reporting a 175% increase in usage from 2016 to 2019 in both personal and professional use.  Why?  Most likely because video calling is the next best thing to being in the room with your colleague.  And with the sudden stop of the economy earlier this year, forcing many businesses to think outside the box, video calling proved to be a critical piece of maintaining the business during the shutdown.  In short, video calling brings us closer as we navigate a new normal.

List of 45 Stats on How Video Calling Brings Us Closer

Thankfully, the chances of another shut down to the degree we have just witnessed are unlikely, however, it did show us how vital a business recovery and disaster recovery plan was as well as show us that the traditional way we work was not the only way we could work.  To help you understand the full scope of the advantages, we have compiled this list of 45 statistics around video calling and how it brings us closer:

1. According to 99% of the respondents,  improving communication and collaboration can impact their productivity in a positive way.  (Lifesize)
2. 98% of survey participants believe Video conferencing helps colleagues build relationships both inside and outside of the business. (UC Today)
3. 98% of respondents agreed with the sentiment that improved communication and collaboration lead to improved productivity (Lifesize)
4. 94% of businesses say video conferencing increases productivity (AVSIPL)
5. 90% of respondents say video makes it easier to get their point across (UC Today)
6. 89% of respondents agree that video conferencing reduces the time to complete projects or tasks, enabling the ability to meet deadlines. (Michelle Courtright)
7. 89% of users say video conferencing increases the feeling of being connected. (Michelle Courtright)
8. 87% of remote team members feel more connected to their team when they can use video conferencing according to Gigaom. They also report feeling more connected to their process. (PGI)
9. 87% of colleagues who are unable to be physically present for a meeting report feeling more engaged through video, whether the purpose is for a work-related call or social catch up.  (Sage People)
10. When comparing audio conferences to video conferences, 82% of video users report they are less likely to multitask. (Process Street)
11. The majority of users (76%) use video collaboration to work remotely, with 75% of those reporting increased productivity and an enhanced work-life balance (Medium)
12. 63% of individuals report they miss seeing colleagues’ faces when they can’t join calls. (Lifesize)
13. Productivity during meetings can improve by as much as 50% when using video. (Medium)
14. 43% of users reported that video communication helps their teams to be more productive despite being in different locations.  (Medium)
15. 41% of users believe that corporations who deploy and use video conferencing have more engaged employees (Medium)
16. According to 38% of users, that video communications allow them to collaborate and share documents more easily and in real-time (Medium)
17. 38% of users believe that employees who heavily use video communication are more productive (Medium)
18. 35% of employees feel more valued and included in the company culture when video collaborations are utilized.  (Medium)
19. 31% of users reported that it was easier to connect with customers, clients or partners with video collaboration. (Medium)
20. 25% of respondents use video because they enable more productive meetings. (Medium)
21. 22% of survey respondents indicated that they use video to record meetings and provide a more effective meeting recap. (Medium)
22. 98% of remote workers report they are happier working from home.  (Medium)
23. Surveys show that 80% of respondents would like to work remotely at least part of the time.  (Global Workplace Analytics)
24. 28% of in-office workers work more than 40 hours a week, compared to 53% of telecommuters (FlexJobs)
25. 90% of remote workers feel that they get more work done when working outside of the office.  (Talent LMS)
26. 96% of remote workers would recommend it to a friend. (Use FYI)
27. Over the last decade, remote working has increased by 115%, making Video collaborations and conferencing solutions an essential part of the business toolkit.   (UCToday)
28. Over half of respondents (51%) claim to have conducted a video call for work purposes at least once from their home.  (TechRepublic)
29. Video communications is equal to or more important than enterprise chat applications for day-to-day tasks according to 51% of survey respondents. (Lifesize)
30. Almost half (48%) of the survey users said their use of video conferencing for work purposes has increased over the last 2 years. (TechRepublic)
31. Video communications are proving to be an integral part of day-to-day business
    1. 80% of users said they use video communication at work for 1:1 meetings (TechRepublic)
    2. 78% of users said they use video communication at work for team meetings or stand-up meetings (TechRepublic)
    3. 77% of users said they use video communication at work for large group meetings or company town halls (TechRepublic)
    4. 62% of users said they use video communication at work for meetings with customers or partners (TechRepublic)
32. Because video communications are not limited to specific hardware or equipment,  productivity isn’t limited either
    1. 77% of all respondents use a laptop or desktop computer to join video calls (TMC)
    2. Only 34% of users join video calls from dedicated conference room equipment (TMC)
    3. Mobile phones are the 3rd most popular tool with 31% of users joining video calls from a mobile phone (TMC)
    4. Only 13% join video calls from a tablet (TMC)
33. Teleworking is a job perk according to 80% of survey respondents. (Global Workplace Analysts)
34. Almost ⅔ of Employers (72%) report that teleworking has a high impact on employee retention. (Global Workplace Analysts)
35. 70% of telecommuters rate teleworking extremely important in choosing their next job (GlobalWorkplace Analysts)
36. When given the choice of a pay raise or remote work, 36% of remote workers would choose to work from anywhere. (Global Workplace Analysts)
37. Video communications have reduced business-related travel by ⅓ (33%). (Tech Republic)
38. Businesses save an average of 30%  in travel cost savings when using video conferencing. (Krisp)
39. 16% of global companies are remote. (Krisp)
40. Remote work reduces employee turnover by 25%. (Krisp)
41. If employees worked remotely just half the time annually:
    1. The typical business would see $11,000 in savings per person per year. (Global Workplace Analysts)
    2. The employee themselves can expect to save anywhere from $2,000-$7,000 yearly. (Global Workplace Analysts)
    3. When accounting for travel and commute time, by being in a full-time telework position results in an extra 2-3 weeks of free time over a year.  (Global Workplace Analysts)
    4. Greenhouse gas reduction would be the equivalent of taking the entire New York state workforce off the road (Global Workplace Analysts)
42. On the flip side, not just any conferencing solution will do.  Unreliable conferencing solutions can cost businesses up to $34B annually.  (LoopUp)
43. Annual cost savings can be reduced from 60-75% by just moving from an on-premise solution to a cloud video conferencing service.  (Medium)
44. According to Owl Labs, 89% of companies are still using multiple video conferencing platforms. (Owl Labs)
45. While most workers use phone, email, and messaging to interact, 80 percent of communication is based on visual cues. Video conferencing allows for the best-quality interactions available next to in-person meetings (IDG Enterprises)

Video Calling is the Call of the Future

Aragon Research recently reported that meetings are 40% more productive when a video is included.  If there is anything we have learned from the global pandemic, it is that there is a real and present need for robust communications solutions that enable a wide range of working needs, including video calling.  Meeting services like video calling brings us closer and enhances remote communications and allows employees to work from anywhere, even if it’s in a hospital waiting room.   As Danny Chrichton argues in his latest blog on TechCrunch, “In the end, it’s an investment in employee well-being, productivity, and ultimately, profitability.”

Read more:

• The Future of Video Collaborations
• 5 Ways to Increase Productivity with Unified Communications
• 15 Questions to Ask Before Choosing a Hosted PBX Provider

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