Discover how MIX Networks® can tailor a modern communications solution to match the needs of your assisted or senior living community by cutting operational costs, increasing efficiencies, and improve resident comfort and safety without any added burden to your staff or administrators.
Save up to 60% on telecom expenses compared to traditional POTS lines
LTE failover and 48-hour battery backup ensure zero missed alarms
Unified softphones, paging, and nurse-call notifications for improved staff coordination and faster response time
HIPAA-conscious architecture with end-to-end encryption, audit trails, and monitoring
Ensure seamless operation of mission-critical systems with our POTS IN A BOX® solution.
Supporting fire panels, elevator emergency phones, and resident call systems, all deployed through certified gateways equipped with LTE failover and 48-hour battery backup.
Cloud Hosted PBX systems in resident rooms, voicemail-to-email functionality, and number portability minimize disruption during relocations while keeping communication consistent and stress-free for families.
Integrated nurse call, overhead paging, and mobile softphones ensure urgent communications reach the right clinical staff instantly, regardless of location, improving response times, care coordination, and patient safety across departments.
Reliable analog fax handoff supports prescriptions, lab results, and medical records while ensuring HIPAA-conscious transmission, delivery confirmation, and audit trails required for healthcare compliance and documentation.
Auto-attendants, hunt groups, and after-hours routing streamline administration across multi-site operations.
Traditional phone systems rely on aging POTS lines, which are costly and being phased out. MIX Networks’ VoIP solutions replace these lines, enabling calls at a fraction of the cost with crystal-clear quality.
As facilities expand, communication needs grow too. Our hosted solution makes it simple for non-technical staff to add or remove users, manage directories, and organize groups.
Staff on the move can forward calls to mobile devices, use direct-dial extensions, or the UCFone+ app to call, chat, share files, and hold video meetings.
Our system provides dual notification of 911 calls, alerting staff and pinpointing the phone’s location, ensuring faster response.
Hosted systems reroute calls instantly during outages, keeping residents and staff connected.
End-to-end encryption, call recording, access controls, and audit trails ensure HIPAA compliance and protect sensitive patient information.
5 POTS LINES
Stay compliant with emergency call requirements while reducing monthly telecom costs.
25 POTS LINES
Complete communications design management while maintaining regulatory compliance and reducing costs.
100+ POTS LINES
Scale reliably while maintaining branding, connectivity, and compliance across multiple locations.
Whether you operate 5, 25, or 100+ POTS lines, MIX Networks®’ POTS replacement and VoIP alternatives help assisted living and senior care communities cut telecom costs by up to 70% annually while staying fully compliant with emergency call and life-safety requirements.
Request a personalized savings estimate and find the right solution for every property you manage.
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Cindy B Hughes, Executive Director
“Your flexibility and willingness to adjust to our ever-changing schedules was greatly appreciated. We love our phones and my entire team thanks you for your support during the transition. The MIX Networks support team are a great example of providers of excellent customer service”
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Dan Crangle, Director of IT Infrastructure and Telecom
“MIX Networks® has been a preferred telecom vendor for Brookdale for 5+ years. They consistently deliver comprehensive solutions to support the unique needs of our Brookdale communities. MIX’s services and “No Upfront Cost” program and the extended hardware warranty are cost effective and easy to manage.”
Assisted living communities choose MIX Networks for reliable, healthcare-ready communications that prioritize resident safety, uptime, and ease of management. Our solutions support life-safety systems, reduce telecom costs, and provide U.S.-based support tailored to senior living environments.
MIX Networks® ensures uninterrupted service through an active-active architecture, a step above the traditional N+1 approach used in most telecom systems. This means your communications remain operational even in the unlikely event of a network failure. In addition, 4G LTE failover provides instant connectivity if primary internet service is disrupted, while certified gateways with 48-hour battery backup maintain continuity during power outages. Your staff and residents stay connected, no matter what.
Not at all. MIX Networks® helps communities modernize their existing legacy phone systems without needing full rip-and-replace. Using devices like Analog Telephone Adapters (ATAs) and Grandstream gateways, we integrate VoIP capabilities into your current infrastructure extending its life, unlocking new features, and eliminating costly long-distance charges. You can maximize your existing investment while gaining the benefits of modern, cloud-based communications.
Yes. With direct-dial extensions, call forwarding to mobile devices, and voicemail-to-email, families can stay always connected to their loved ones even if a resident isn’t near their phone. MIX Networks® ensures seamless communication that preserves dignity, promotes independence, and maintains family communications.
Installation and onboarding are fast, seamless, and fully supported by our team of U.S.-based telecommunications experts. Most senior living facilities are up and running within days. If on-site installation is needed, we can dispatch a technician to handle setup and any other support requirements. From start to finish, MIX Networks® ensures a hassle-free experience so you won’t have to lift a finger.
Yes. MIX Networks® delivers a HIPAA-compliant VoIP solution built specifically for healthcare and senior living environments. We use enterprise-grade encryption, secure U.S.-based data centers, and routine audits to safeguard sensitive communications. Additionally, comprehensive audit trails and real-time system monitoring help your facility meet regulatory compliance requirements while easing the administrative load on your staff. Security and peace of mind are built into every call.
Absolutely. MIX Networks® is built to work alongside your current environment, whether that includes administrative platforms, nurse call systems, or legacy telecom hardware. Our cloud-based platform can extend system capabilities, improve workflow efficiency, and support advanced features without forcing a full system overhaul. This approach helps senior living facilities modernize communications, reduce long-term costs, and align with evolving operational needs while preserving the tools your staff already knows.
MIX Networks® delivers 99.999% uptime through a multi-layered resiliency and redundancy strategy. Our infrastructure includes dual-path connectivity, LTE failover, and battery backup systems all designed to ensure uninterrupted communication in the event of internet or power outages. In fact, our clients report zero missed alarm transmissions during disruptions, preserving the integrity of life-safety and emergency phone systems across all operating conditions. It’s reliability you can count on when it matters most.
At MIX Networks®, support isn’t a department, it’s a partnership. We take the time to understand your community’s unique communication needs and tailor your hosted PBX system accordingly. Our team of U.S.-based seasoned telecom experts works alongside you to design, implement, and modernize a solution that fits your workflows. Whether it's configuring complex call routing, troubleshooting performance issues, or scaling your system as your facility grows, you’ll always have a dedicated team invested in your success.
Yes. MIX Networks® offers flexible, per-line pricing that eliminates unnecessary hardware costs and makes modern assisted living VoIP accessible for operations of any size. With the FCC no longer requiring carriers to support POTS lines, many communities are seeing rate hikes of up to 60–100% or more. MIX Networks helps you avoid those rising costs by offering some of the most competitive carrier rates in the country, thanks to our long-standing provider partnerships. Many facilities report up to 60% in monthly telecom savings, with lasting improvements in operational efficiency and financial sustainability.
Join the growing number of assisted and healthcare facilities that rely on MIX Networks for reliable, compliant, and budget-friendly communications.
