According to PEW Research, more than ⅓ of today’s workforce are considered “baby boomers” which amounts to about 41 Million workers and this generation of workers is quickly reaching retirement age. As the workforce grows older and more experienced, businesses must find ways to help seniors continue working. This is where technology such as Unified Communications-as-a-Service (UCaaS) and remote working can help you create an environment that allows senior workers to use their experience while staying connected and productive.
Understanding the Benefits of Senior Workers
What is so important about senior workers? To start, senior workers possess invaluable knowledge and experience that younger employees can learn from. Having an older generation in the workforce provides businesses with greater diversity, new perspectives, and improved decision-making capabilities. Additionally, senior workers often have decades of industry knowledge for overcoming specific business challenges, which is essential as we continue to add new solutions and services to the market. Who better know the foundation on which these products were built than the ones who built them? It also gives these workers the ability to transfer their knowledge to the next generation and prepare them to continue building on the original foundations.
Making a Case for UCaaS and Remote Working
As you can see, it’s evident that companies should strive to retain senior workers, especially in the current environment of unprecedented change that we currently find ourselves in. Utilizing communication and collaboration tools like Unified Communications-as-a-Service (UCaaS) or remote working policies in the workplace can make a huge difference. Enabling staff to work remotely, or providing them with advanced collaboration and communications tools, can help your older professionals stay engaged and productive despite their age. With UCaaS, it’s easier for seniors to use a wide range of computing devices to work from any location – allowing companies to maintain a high level of efficiency and keep senior citizens active in their roles.
UCaaS Helps Keep Seniors in the Workforce with Effective Communications
What makes an effective communication tool?
To start – it needs to be reliable. You can’t communicate if you can’t connect to the network. While many will argue this is why fully in-person office work should be the gold standard, the reality is that workers do not want to work that way and have begun to place a higher value on having a work/life balance. This leads to our next point.
It needs to be flexible. As employees’ focus on creating a healthy work/life balance means that they may have times when they need to connect with coworkers while home with a sick kid, or on the way to care for an aging parent.
Utilizing communication and collaboration tools such as Unified Communications-as-a-Service (UCaaS) solutions can not only help senior workers stay connected and productive but all of your employees. These types of tools provide access to voice, video, instant messaging, file sharing, and other applications from any location or device. By enabling remote working options with UCaaS solutions, businesses can allow senior staff to participate in meetings no matter where they are or what devices they use. This allows companies to maintain a “brain drain” pipeline to ensure their employees remain valuable even after age 45. Learn more about how Unified-Communications-as-a-Service (UCaaS) can help your business stay on top of its game.