5 Ways UCaaS Technology Can Improve Employee Retention

The modern workplace is changing rapidly, and technology is at the forefront of the transformation. Employees and employers need to be aware of and to embrace these changes in the workplace so they move with the times. Engaging with and retaining talented workers is vital, as the job market is more flexible than ever before […]

CommentsOctober 2017

What is a Hosted PBX System and How Does it Work?

A private branch exchange, or PBX, is a telephonic switching system that serves private organizations. PBX’s allow for multiple stations to communicate with one another within an organization, as well as route calls into the system to the appropriate party. PBX’s were once the domain of larger organizations because they were too cost prohibitive for […]

CommentsJuly 2017

How Does A Toll Free Number Work? (Infographic)

Toll free numbers have had a long history. From the days of the Zenith number, introduced in the 1930’s, through to today, the history toll free is full of twists and turns. The regulations that established how toll free numbers work today were passed in the Telecom Act of 1996, and the overall process of […]

CommentsJune 2017