working from home

How to Be Productive When Working from Home

Working from home has become a new reality for many of our businesses, whether we were prepared for it or not.  Even before current events, however, there was a huge push towards the adoption of remote workers and teams, with FlexJobs reporting a 159% growth in the last 12 years.   And for a good […]

CommentsMarch 2020
Kari's Law reminder

Reminder: Kari’s Law Goes into Effect Next Month

If you haven’t heard the news yet, then you need to pay close attention.  Kari’s Law was passed into law back in February of 2018 and requires all multi-line telephony solutions (both VoIP, cloud, and on-premise) to be configured in a way that the caller will not have to dial 9, or any other prefix, […]

CommentsJanuary 2020
Unified-Communications-as-a-Service (UCaaS) helps businesses succeed

UCaaS Tools Helps Businesses Succeed

Unified-Communications-as-a-Service Tools Helps Businesses Succeed Consider this: Organizations with highly engaged staff outperform competitors by as much as 147% Highly engaged staff equals a 19.2% operating income growth over 12 months Companies who invest in employee experience are 4x as profitable as those who don’t There is a strong correlation between employee experience, customer satisfaction, […]

CommentsJanuary 2020