In the winter issue of Franchising Today Magazine, Senior Helpers president Craig Leonard discussed the successes of his corporate franchise, and the tools he used to achieve them. He highlighted some of the strategies he used to help his franchise grow, including key services he incorporated as part of his franchise package to make every […]
What’s voice over internet protocol (VoIP)? Voice over Internet Protocol (VoIP) is a technology that allows consumers to make voice calls using a broadband Internet connection rather than the traditional copper wire telephone system. Originally, VoIP services only allowed consumers to call other people using the same service (such as Skype when it was first […]
Nature is a fickle beast. Telecommunications and cable companies have long sought a perfect record for service delivery. The reality, however, is that nature tends to work against human endeavors. Outages are a fact of life in telecommunications, which is why an entire industry has arisen around disaster recovery services for phones and internet. In […]
