UCaaS, or Unified Communications as a Service, can be a powerful tool to improve customer service in your contact center. By integrating UCaaS into your customer service strategy, you can access valuable data insights and better manage and direct the customer experience. Learn more about how you can improve your customer experience with UCaaS: Lower […]
Copper phone lines are one of the oldest forms of communication in the world, and they are still used today. They are reliable, low-cost, and widely available, making them an essential part of legacy communications systems, but they are being retired. In this article, you’ll find out more about how copper lines work and their […]
AT&T is discontinuing POTS Lines. This news would not be surprising if you have been following us for a while. But recent events are confirming that the next phase of the discontinuation of POTS lines has begun. In August 2022, the FCC removed the requirement that POTS lines are maintained as the network continued to […]
