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3 Things You Didn’t Know Your Toll-Free Number Could Do

3 Things You Didn’t Know Your Toll-Free Number Could Do

The tired trope that toll-free phone numbers are a thing of the past could not be further from the truth. Cell phones and unlimited long distance calling plans have been around for almost a decade now, and toll-free numbers are more popular than ever. Why? It's because they have more functional capabilities than local phone numbers. Unlike local phone numbers, which are subject to entirely different regulations, they can be used to collect data, geo-route calls, and track ROI. Here are three things you probably did not know your toll-free number can do: Customer Caller ID Toll-free is free for the caller. That means the business who uses the phone number foots the bill. Since 1996, when the telecommunications act…

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MIX Networks Expands Network Infrastructure

MIX Networks Expands Network Infrastructure

LAKELAND, Fla. (PRWEB) November 27, 2017 MIX Networks, Hosted-PBX, and UCaaS provider to SMBs, Enterprises, and the Senior/Assisted Living and Hospitality Markets across the United States, announces a new West Coast point-of-presence at ViaWest in Las Vegas. This third POP in MIX’s network adds to the current locations in Secaucus, New Jersey and Dallas, Texas. This third POP adds even more geographic diversity to the network, creates more options for managing load, and increases the overall network capacity by over twenty-five percent. “Through our combination of personalized customer support and unparalleled uptime, MIX Network’s customer base continues to grow at an unprecedented rate,” said Louie Holmes, CEO, and Founder of MIX Networks. “This expansion will not only provide additional redundancy…

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5 Ways Your Unified Communications Platform Supports Remote Workers

5 Ways Your Unified Communications Platform Supports Remote Workers

Working remotely has never been more popular. In a 2016 Gallup survey, 43% of respondents said they worked from home in the past year. In industries more conducive to working remotely, such as IT and marketing, that figure exceeded 60%. The rise in prevalence of remote workers is redefining the workplace, and companies are on the hunt for solutions to best support their employees and keep up productivity. Communications tools are a vital component for remote workers, and companies need to invest in the implementation of unified communications collaborative support tools. Interestingly, millennials do not form the bulk of remote workers; instead, the median demographic of those who work from home is college educated workers in their 40’s. This does…

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