In recent years, the traditional 9-to-5 office model has undergone a significant transformation, giving rise to the more flexible and adaptive approach known as hybrid work. The COVID-19 pandemic dramatically accelerated this shift, forcing organizations across all industries to reimagine how work gets done rapidly. As we enter this new era of hybrid work, it’s […]
Unified Communications adoption has been steadily increasing across industries. Integrating various communication tools such as voice, video, messaging, and collaboration platforms into a unified system has become more popular, especially as the flexibility of remote and hybrid work options has become mainstream. As such, UC Today reports that “74% of US companies either have or […]
In the world of cloud-based communication and collaboration solutions, two acronyms have gained increasing prominence: CCaaS and UCaaS. While they may sound similar, they serve distinct purposes and cater to different aspects of modern business communication. CCaaS stands for Contact Center as a Service, and UCaaS stands for Unified Communications as a Service. In this […]
