UCaaS, or Unified Communications as a Service, can be a powerful tool to improve customer service in your contact center. By integrating UCaaS into your customer service strategy, you can access valuable data insights and better manage and direct the customer experience. Learn more about how you can improve your customer experience with UCaaS: Lower […]
Copper phone lines are one of the oldest forms of communication in the world, and they are still used today. They are reliable, low-cost, and widely available, making them an essential part of legacy communications systems, but they are being retired. In this article, you’ll find out more about how copper lines work and their […]
Copper POTS lines, or Plain Old Telephone Service lines, have been a mainstay technology for telecom for decades. They enable voice transmission over analog circuits, making them ideal for business or home use. This article will explain the differences between digital and analog communications and help you understand the applications of these Copper Phone lines […]
