As the world navigates a new normal of hybrid work, businesses realize the importance of a strong company culture to keep employees engaged and motivated. But how can you facilitate company culture when your team is spread out in different locations and working from home? Unified communications can be the answer. Unified Communications (UC) solutions […]
UCaaS, or Unified Communications as a Service, can be a powerful tool to improve customer service in your contact center. By integrating UCaaS into your customer service strategy, you can access valuable data insights and better manage and direct the customer experience. Learn more about how you can improve your customer experience with UCaaS: Lower […]
As with remote work, hybrid work has been an arrangement that was around well before COVID-19 rocked our working norms. According to the World Economic Forum, hybrid work first emerged in the 1970s, along with remote work. Still, as of the pandemic’s start, only 5% of Americans were participating in this type of working arrangement. […]
