Server with white gloves for hosted pbx providers

What White-Glove Service From Your Hosted PBX Provider Really Means

In a world of automated chatbots and endless phone trees, MIX Networks takes a radically different approach. We believe that white-glove service isn’t just a buzzword from a hosted PBX provider—it’s our promise that when you call, a real person who knows your business answers.  While other providers treat support as a cost center, we […]

CommentsSeptember 2025
UCaaS for MSPs

Why UCaaS is a Goldmine for MSPs

In 2020 alone, the adoption of Unified Communications solutions grew by 41% – and it is believed that 75% of organizations will be using UCaaS by 20230 – 7 short years from now.  In the ever-evolving technological landscape, businesses continuously search for tools and services to streamline operations, improve collaboration, and enhance efficiency. This has […]

CommentsAugust 2023
Woman holding copper POTS phone

Overview of Copper POTS Lines in Telecom

Copper POTS lines, or Plain Old Telephone Service lines, have been a mainstay technology for telecom for decades. They enable voice transmission over analog circuits, making them ideal for business or home use. This article will explain the differences between digital and analog communications and help you understand the applications of these Copper Phone lines […]

CommentsJanuary 2023