Traditionally, senior living facilities resort to using a telephone system that is limited to the premise, whether it is hardwired phone lines that run off of old telephone companies’ copper wires or on-premise private branch exchange (PBX) systems. However, more companies have shifted their communications approach to leverage phone systems that are run on the […]

Before examining senior living facilities with an eye toward installing a Hosted PBX system, it’s important to understand what these systems are and how they work. PBX stands for private branch exchange, a term that refers to business phone systems that manage multiple, local employee lines. When first introduced, this technology involved a “trunk” of […]