Better Engagement and Greater Work-Life Balance is Possible with Unified-Communications-as-a-Service
Let’s take a look at some striking statistics from a recent Gallup poll on workforce engagement:
- 51% of employees are not engaged and have not been for a long time. This leads to higher turn-over, increased absenteeism, and lower customer service scores which results in lower sales and profits.
- 63% of employees believe it is very likely that they could find a job as good as the one they currently have.
- 37% of engaged employees are looking for jobs while 56% of not-engaged and 73% of actively disengaged employees are doing the same.
- 51% of employees in the report indicate they are actively looking for a new role or watching for openings.
- 35% of workers report changing jobs within the past three years.
It is unquestionably an employees market right now. Competition for those talented workers is fierce and employees have taken note. Employers need to give their workforce reasons to initially choose them, then decide to stay with them and perform at their best.
Employees Seek Greater Work-Life Balance
One of the biggest lies ever told to the workforce is that your personal life ends at the door. Nothing, however, is further from the truth. Employees jobs are a part of their personal life and affect everything both inside and outside of those walls. The same for the events that occur outside of those office doors. It is an unreasonable expectation that an employees personal life won’t affect their job performance, and by maintaining this expectation, businesses are ultimately pushing those workers out of the door. As far back as 1997, before today’s technology like UCaaS, became widely implemented, the Chicago Tribune reported on a Ceridian Performance Partners study that found businesses who take this approach actively push employees out the door. Instead, businesses need to look for ways to help their employees manage both their work and personal lives in a way that creates an effective work-life balance.
Gallup says it perfectly in their State of the American Workplace report: “People are focused on their lives, not only their jobs. They do not want to compromise one at the expense of the other.”
And there is a large collection of statistics that prove this point:
- 53% say a role that allows them to have greater work-life balance and better personal well-being is “very important” to them.
- 51% of employees would switch to a job that allows them flextime.
- 37% would switch to a job that allows them to work off-site at least part of the time.
Unified-Communications-as-a-Service Enables Better Work-Life Balance
In such a highly competitive workforce market, have you put any thought into how you are going to keep your employees engaged and loyal to your business? One way that you can keep that hard-won for talent is by enabling them to maintain that critical work-life balance that is increasingly in demand by all employees across generations and demographics. Unified-Communications-as-a-Service gives your employees the ability to:
Mobile and Remote Work – Unified-Communications-as-a-Service, especially ones that include mobile applications like the UCFone, help facilitate mobile and remote work strategies. Employees are able to work as if they are from the office with UCaaS through their mobile phone and still maintain that corporate identity and not have to provide personal contact information (like that cell phone number.) Customers only see the contact information of your corporate office and the DID assigned to the specific caller’s phone.
Video Communications – Forbes recently looked at video communications and their effect on productivity of the remote workforce. They found that 92% of individuals surveyed believe that video conferencing helps drive the effectiveness of remote workers. The same amount of respondents felt that being able to “see” those remote workers—including where and how they look and work—helps managers and co-workers feel more trust. Overall, 93% agree that video conferencing enhances the effectiveness of remote workers.
These are just a few of the many benefits your organization can realize through the addition of Unified-Communications-as-a-Service to your workplace technology. We invite you to learn more in our short video: