people planning transition to UCaaS

Planning Your Transition to UCaaS

Unified Communications adoption has been steadily increasing across industries. Integrating various communication tools such as voice, video, messaging, and collaboration platforms into a unified system has become more popular, especially as the flexibility of remote and hybrid work options has become mainstream.  As such, UC Today reports that “74% of US companies either have or […]

CommentsDecember 2023
Man confused over the Difference between CCaaS and UCaaS

Understanding the Difference Between CCaaS and UCaaS

In the world of cloud-based communication and collaboration solutions, two acronyms have gained increasing prominence: CCaaS and UCaaS. While they may sound similar, they serve distinct purposes and cater to different aspects of modern business communication. CCaaS stands for Contact Center as a Service, and UCaaS stands for Unified Communications as a Service. In this […]

CommentsNovember 2023
UCaaS Features

UCaaS Features You May Not Have Been Aware Of

Unified Communications as a Service (UCaaS) has become a staple for businesses of all sizes. It provides an integrated platform that combines voice, video, messaging, and collaboration tools into a single service. While most people are familiar with the basic features of UCaaS solutions, like voice calling, video conferencing, and instant messaging, many advanced features […]

CommentsOctober 2023