Unified Communications as a Service (UCaaS) has become a staple for businesses of all sizes. It provides an integrated platform that combines voice, video, messaging, and collaboration tools into a single service. While most people are familiar with the basic features of UCaaS solutions, like voice calling, video conferencing, and instant messaging, many advanced features […]
A Metrigy report found that organizations that utilize applications, such as unified communications, for team collaboration realize significant benefits in achieving more productivity while reducing costs and increasing revenue. While these benefits pre-dated the COVID-19 pandemic that fundamentally changed how and where we work, the switch from in-person to remote and now to hybrid schedules […]
Who remembers what it was like in the “old days?” You know, back when everyone had a commute, computers were stationary, and phones were attached to the wall? Before UCaaS became the “new norm” for business communications? While there were some benefits to this type of arrangement, such as the ability to have a strong […]
