Last week the FCC convened to discuss section 6(f)(1) of the New and Emerging Technologies 911 Improvement Act of 2008 or Net 911 Act. Intended to promote a transition from PSTN legacy 911 infrastructure to newer, digital, and VoIP networks, the original act prohibited charging fees to VoIP users over the fees that are paid […]
The death of the PSTN leaves businesses with a choice to make. 86 years after the passage of the Telecommunications Act of 1934, 27 years after the Telecommunications Act of 1993 and 24 years after the 1996 Act; the telecom industry is again on the precipice of significant change in the direction of the communications […]
Better Engagement and Greater Work-Life Balance is Possible with Unified-Communications-as-a-Service Let’s take a look at some striking statistics from a recent Gallup poll on workforce engagement: 51% of employees are not engaged and have not been for a long time. This leads to higher turn-over, increased absenteeism, and lower customer service scores which results in […]
