What’s voice over internet protocol (VoIP)? Voice over Internet Protocol (VoIP) is a technology that allows consumers to make voice calls using a broadband Internet connection rather than the traditional copper wire telephone system. Originally, VoIP services only allowed consumers to call other people using the same service (such as Skype when it was first […]
Nature is a fickle beast. Telecommunications and cable companies have long sought a perfect record for service delivery. The reality, however, is that nature tends to work against human endeavors. Outages are a fact of life in telecommunications, which is why an entire industry has arisen around disaster recovery services for phones and internet. In […]
In 2014, the FCC passed a recommendation for the telecom industry to transition to an all-IP network by 2020. This was meant as a way to encourage legacy carriers to move away from traditional TDM switches and toward an entirely internet-based network. At first, the industry balked at the suggestion. Most major carriers simply refused […]
