When evaluating hosted phone system providers, there are two questions that end up at the top of the list: network reliability and voice quality. In this blog post, I’ll explain how MIX Networks achieves 99.99 up-time. There will be another post in the near future to explain voice quality. Here is the “simple explanation” of […]
Moving away from legacy systems often comes with a certain amount of stress, even when the transition will save money, time, space, and add capacity. Any major change often creates pushback from employees and creates a temporary drop in productivity. When migrating business communications technology to the cloud, the benefits are clear. Lower costs, expanded […]
What’s voice over internet protocol (VoIP)? Voice over Internet Protocol (VoIP) is a technology that allows consumers to make voice calls using a broadband Internet connection rather than the traditional copper wire telephone system. Originally, VoIP services only allowed consumers to call other people using the same service (such as Skype when it was first […]
