What Does FCC Order 19-72A1 for POTS Lines Mean?

CommentsApril 2022

No, Dorothy.  You are not in Kansas anymore. For many businesses, the rapid changes in technology, such as FCC Order 19-72A1,  can feel like being in the middle of a tornado trying to find solid ground.  And once the skies are clear, you find yourself in the middle of Oz, where nothing looks or feels […]

UCaaS and the “Great Resignation”

CommentsMarch 2022

47 million Americans quit their jobs voluntarily last year, according to a CNN report.  Not only did a record number of Americans quit, but there were also record job openings hindering businesses’ ability to continue to grow and thrive.  This phenomenon has been named the “Great Resignation” and no industry is immune.  What does UCaaS […]

Struggling With Burnout? UC Can Help

CommentsFebruary 2022

Burnout is now an official diagnosis, according to the International Classification of Diseases and the World Health Organization.  Burnout has been discussed for generations, first mentioned in 1974 by Psychologist Herbert Freudenberger, but has, until now, been a blurry concept.  Defined by exhaustion and mental distance from one’s job, the diagnosis is limited to work […]