How to Bridge the Digital Divide Between Advanced Communications and Analog Alarm Monitoring Alarm monitoring, such as fire or burglar alarms, communicate critical information to first responders, helping to keep your employees and customers safe. But with the aging copper infrastructure that is at the heart of these alarm systems being phased out, and the […]
If you haven’t heard the news yet, then you need to pay close attention. Kari’s Law was passed into law back in February of 2018 and requires all multi-line telephony solutions (both VoIP, cloud, and on-premise) to be configured in a way that the caller will not have to dial 9, or any other prefix, […]
Unified-Communications-as-a-Service Tools Helps Businesses Succeed Consider this: Organizations with highly engaged staff outperform competitors by as much as 147% Highly engaged staff equals a 19.2% operating income growth over 12 months Companies who invest in employee experience are 4x as profitable as those who don’t There is a strong correlation between employee experience, customer satisfaction, […]
