alarm and fax

The Future of Fax and Alarm Technology

What Will Happen to Fax and Alarm Technology After the PSTN Phase-Out You may have already heard the news, but traditional copper lines are fading into the past and will no longer be supported by any of the carriers of last resort.  If you are one of the 24% of businesses still relying on the […]

CommentsMarch 2020
alarm monitoring

How to Bridge the Digital Divide in Alarm Monitoring

How to Bridge the Digital Divide Between Advanced Communications and Analog Alarm Monitoring Alarm monitoring,  such as fire or burglar alarms, communicate critical information to first responders, helping to keep your employees and customers safe.  But with the aging copper infrastructure that is at the heart of these alarm systems being phased out, and the […]

CommentsMarch 2020
How Unified Communications enable better Customer Experience

How UC can affect Consumer Experience

Changes in consumer needs and expectations happen quickly.  Still, one trend that is clear will stick around is the value customers are placing on the experience they have with the business and the effect it has on their repeat business.  A study by Walker is seeing significant changes in the importance of how consumers feel […]

CommentsFebruary 2020