In the world of cloud-based communication and collaboration solutions, two acronyms have gained increasing prominence: CCaaS and UCaaS. While they may sound similar, they serve distinct purposes and cater to different aspects of modern business communication. CCaaS stands for Contact Center as a Service, and UCaaS stands for Unified Communications as a Service. In this […]
According to the National Elevator Industry, there are over 1 Million elevators in the United States, and they all have one thing in common: Elevator code A17.1 requires all elevators in the U.S. to have a dedicated phone line. The invention of the elevator and the telephone are intertwined, with the concept of the elevator […]
Unified Communications as a Service (UCaaS) has become a staple for businesses of all sizes. It provides an integrated platform that combines voice, video, messaging, and collaboration tools into a single service. While most people are familiar with the basic features of UCaaS solutions, like voice calling, video conferencing, and instant messaging, many advanced features […]
