In 1957, the catalyst for the development of a single emergency number to reach fire stations, police stations, and medical professionals. 10 years later, the FCC and AT&T settled on 911 as the number of choice for all emergency calls. On February 16th, 1968, the first 911 call was completed by Senator Rankin Fite in […]
If you haven’t heard the news yet, then you need to pay close attention. Kari’s Law was passed into law back in February of 2018 and requires all multi-line telephony solutions (both VoIP, cloud, and on-premise) to be configured in a way that the caller will not have to dial 9, or any other prefix, […]
Unified-Communications-as-a-Service Tools Helps Businesses Succeed Consider this: Organizations with highly engaged staff outperform competitors by as much as 147% Highly engaged staff equals a 19.2% operating income growth over 12 months Companies who invest in employee experience are 4x as profitable as those who don’t There is a strong correlation between employee experience, customer satisfaction, […]
