HOSPITALITY SOLUTIONS

VoIP & POTS Replacement Solutions for
Hospitality Communications

Transform guest experiences with reliable cloud-hosted unified communications solutions for hotels, restaurants, & hospitality properties.

Complete Hospitality Communications Solutions

Discover how MIX Networks© can tailor modern communications to meet the needs of your hospitality business by improving guest experience, streamlining operations, and reducing costs. All without adding complexity for your staff or management teams.

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Cost Reduction

Save up to 60% on telecom expenses compared to traditional POTS lines

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Standardized Communication

Unified call flows, centralized management, and consistent customer experiences

99.999% Uptime Reliability

Automatic failover keeps communications online, even during internet outages

Built to Scale

Easily add locations, extensions, and call rules with simplified PBX management

Designed for Hospitality

Life-Safety POTS Replacement

Ensure seamless operation of mission-critical systems with our POTS IN A BOX® solution.

Supporting fire panels, elevator emergency phones, and front of house call systems, all deployed through certified gateways equipped with LTE failover and 48-hour battery backup.

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E911 Compliance

Meet E911, Kari’s Law, and RAY BAUM’s Act requirements automatically. Our system ensures guest safety while keeping you compliant with evolving telecommunications industry regulations.

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Multi-Property Management

Mobile softphones, team messaging, and integrated paging enable faster response times and coordination of care teams across departments.

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PMS Integration

Your property management system and phone system should work together effortlessly. We’ve pre-integrated with leading hospitality PMS platforms, enabling automatic room status updates, wake-up calls, and guest billing.

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Advanced Call Routing

Custom call answering ensures guests and employees reach the right department instantly. Room service during dinner hours, maintenance during the day, front desk during after hours all automated based on your operational schedule and required call flow.

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Why Hospitality Properties Choose MIX Networks®

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100% Hosted Communications Solution

Advanced Dual-Notification 911 Service

Unified Communications for Administrative Staff & Guests

Business Continuity During Internet Outages

Solutions That Put Guests First

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Phone Bill Cost is Too High

Traditional phone systems rely on aging POTS lines, which are costly and being phased out. MIX Networks’ VoIP solutions replace these lines, enabling calls at a fraction of the cost with crystal-clear quality.

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Solutions That Grow With You

As facilities expand, communication needs grow too. Our hosted solution makes it simple for non-technical staff to add or remove users, manage directories, and organize groups.

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Modern Voice for Mobile Teams

Staff on the move can forward calls to mobile devices, use direct-dial extensions, or the UCFone+ app to call, chat, share files, and hold video meetings.

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Monitor and Track Emergency Calls

Our system provides dual notification of 911 calls, alerting staff and pinpointing the phone’s location, ensuring faster response.

Stay Connected When the Power Goes Out

Hosted systems reroute calls instantly during outages, keeping residents and staff connected.

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Security and Compliance Standards

End-to-end encryption, call recording, access controls, and audit trails ensure HIPAA compliance and protect sensitive patient information.

Perfect for Hospitality Businesses of All Sizes

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Independent Restaurants

5 POTS LINES

~Up to 70% Annual Savings with
VoIP Alternatives

Reliable, cost-effective communications that keep orders flowing and staff connected without complexity.

Hotels & Resorts

25 POTS LINES

~Up to 63% Annual Savings with
VoIP + POTS IN A BOX Alternatives

Always-on communications that support guest services, front desk operations, and property-wide reliability.

Enterprise Hospitality Groups

100+ POTS LINES

~Up to 69% Annual Savings with
Complete VoIP Migration

Scalable, centralized communications that maintain consistency, compliance, and connectivity across locations.

DISCOVER YOUR SAVINGS

See How Much You Can Save

Whether you operate 5, 25, or 100+ POTS lines, MIX Networks®’ POTS replacement and VoIP alternatives help hospitality businesses cut telecom costs by up to 70% annually while staying fully compliant with emergency call and life-safety requirements.

Request a personalized savings estimate and find the right solution for every property you manage.

CLIENT SUCCESS STORIES

What Our Clients Say

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Feltrim Resorts

Mitchell Ford, General Manager

“Transitioning to Mix Networks® was a smooth and easy. They understood our business needs which made setting up quick and easy. The installation crew came out and had us up and running in just a few hours. Would highly recommend Mix Networks® to any business.”

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Sheraton Baltimore Washington Airport

Connie Smith, Controller

“The MIX Networks© team has been a true partner—always responsive, flexible, and committed to great customer support. They make it easy to work together and consistently deliver excellent service.”

HOSPITALITY COMMUNICATIONS SOLUTIONS FAQS

Got Questions? We’ve Got Answers!

Traditional copper POTS lines are becoming unreliable and expensive as carriers phase out legacy infrastructure following the FCC’s forbearance order (FCC 19-72A1). Hotels, restaurants, and resorts are replacing POTS lines to maintain reliable service for fire alarms, elevator phones, emergency lines, and front desks to avoid rising carrier costs and service disruptions.

In most cases no. Our automatic failover technology seamlessly routes calls through backup connections when primary internet service is unavailable. Calls continue without interruption, ensuring guests experience consistent, professional service without knowing an outage occurred.

Absolutely. MIX Networks® supports hospitality businesses of all sizes, from independent restaurants and fast-food chains to hotels, resorts, and enterprise hospitality groups. Our platform scales easily across locations while maintaining consistent call flows, extensions, and guest-facing communications.

Not necessarily. MIX Networks® can integrate with existing handsets and analog devices using ATAs and gateways. The system is intuitive and easy to manage, minimizing training requirements for front desk staff, managers, and administrators.

Many hospitality clients reduce monthly telecom costs by up to 30–70% by eliminating expensive POTS lines and legacy maintenance fees. Hosted VoIP delivers modern features with predictable monthly pricing and lower long-term operational costs.

MIX Networks® delivers cloud-based VoIP and POTS IN A BOX® replacement solutions built for continuous operation. With dual-path connectivity, automatic LTE failover, and battery-backed gateways, hospitality businesses can keep guest services, emergency systems, and staff communications online even during internet or power outages.

Yes. MIX Networks® specializes in POTS replacement for hospitality environments, through our POTS IN A BOX® solution. Our certified gateways support life-safety and emergency systems including fire panels, elevator phones, alarm lines, and access controls all without rewiring, trenching, or disrupting daily operations.

Yes. Our cloud hosted PBX platform allows centralized management of locations, extensions, call routing rules, and auto-attendants across all properties. This is ideal for hospitality brands operating multiple restaurants, hotels, or franchise locations.

Most hospitality deployments are completed within days. Our team handles number porting, system configuration, and onboarding to ensure a smooth transition with minimal disruption to guest service or daily operations.

MIX Networks® offers dedicated U.S.-based support and white-glove onboarding. Our team works closely with hospitality operators to design, deploy, and support a communications solution tailored to their workflows, while ensuring reliability, responsiveness, and long-term success.

READY TO GET STARTED?

Ready to Upgrade Your Hospitality Communications?

Join the growing number of hospitality operations that rely on MIX Networks© for reliable, compliant, and budget-friendly communications.