HEALTHCARE FACILITIES

VoIP & POTS Replacement for
Healthcare Facilities

Secure, HIPAA-ready VoIP and POTS line replacement for hospitals, clinics, and healthcare networks. Ensure safety, compliance, and continuous care.

Modern Communications for Healthcare

From hospitals and urgent care centers to outpatient clinics and assisted living communities, reliable communications are critical for patient safety, care coordination, and regulatory compliance. MIX Networks® delivers resilient, compliant, and scalable voice solutions designed to support clinical operations and critical infrastructure.

Cost Reduction

Save up to 60% on telecom expenses compared to traditional POTS lines

Uninterupted Service

Ensure critical equipment like fax machines, alarms, and emergency phones stay online with cellular failover and built-in battery backup

Operational Efficiency

Unified softphones, paging, and nurse-call notifications for improved staff coordination and faster response time

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Secure Voice and Fax

HIPAA-compliant voice and fax transmission with encryption and audit trails for regulated communication workflows

Designed for Healthcare

Life-Safety POTS Replacement

Ensure seamless operation of mission-critical systems with our POTS IN A BOX® solution.

Supporting fire panels, elevator emergency phones, and patient call systems, all deployed through certified gateways equipped with LTE/ 5G cellular failover and 48-hour battery backup.

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Patients & Family Communications

Hosted PBX systems in patient rooms, voicemail-to-email functionality, and number portability minimize disruption during relocations while keeping communication consistent and stress-free for families.

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Nurse & Staff Coordination

Seamlessly integrate nurse call systems, overhead paging, and mobile softphones into one unified platform. Designed for fast-paced healthcare environments, our solution ensures urgent messages and code calls reach the right staff member instantly no matter where they are in the facility.

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Fax Communications for PHI & Records

Preserve reliable communication for prescription faxing, lab results, and diagnostic equipment. Our certified gateways maintain connectivity and provide delivery confirmations, supporting HIPAA and CMS documentation requirements.

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Front Desk Operations & Patient Access

Enhance patient experience with intelligent call queues, callback features, and multilingual IVRs for scheduling, billing, and triage lines. Optimize contact center operations while lowering abandon rates and boosting satisfaction.

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Why Healthcare Facilities Choose MIX Networks®

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100% Hosted Communications Solution

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Advanced Dual-Notification 911 Service

Unified Communications for Administrative Staff & Patients

Business Continuity During Internet Outages

Solutions That Put Care First

Phone Bill Cost is Too High

Traditional phone systems rely on aging POTS lines, which are costly and being phased out. MIX Networks’ VoIP solutions replace these lines, enabling calls at a fraction of the cost with crystal-clear quality.

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Scalable for Multi-Site Operations

Easily expand coverage across departments or new clinics. Our platform supports location-specific E911 routing, role-based call flows, and centralized management for growing networks.

Modern Voice for Mobile Teams

Staff on the move can forward calls to mobile devices, use direct-dial extensions, or the UCFone+ app to call, chat, share files, and hold video meetings.

Reliable Communication

Deliver HIPAA-compliant voice, fax, and paging over a secure, cloud-hosted platform. Our hosted PBX and POTS in a Box® solutions provide encrypted transmission and centralized control to meet healthcare-grade standards.

Flexible Integration Options

Streamline workflows with API-based integrations for EHR/CRM platforms, nurse call systems, or secure messaging tools. Enable better coordination between departments and care teams.

Maintain Existing Infrastructure

Connect existing fax, fire, and alarm systems to your cloud voice network using certified gateways, no trenching or system overhauls required. Perfect for facilities transitioning from copper lines.

Perfect for Healthcare Locations of All Sizes

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Clinics

5 POTS LINES

~Up to 70% Annual Savings with
VoIP Alternatives

Support reliable faxing, appointment scheduling, and front-office communications without disruption.

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Nursing Homes

25 POTS LINES

~Up to 63% Annual Savings with
VoIP + POTS IN A BOX Alternatives

Ensure dependable emergency paging, staff coordination, and resident care communications.

Hospitals

100+ POTS LINES

~Up to 69% Annual Savings with
Complete VoIP Migration

Maintain continuous connectivity for emergency phones, alarms, and mission-critical care coordination.

DISCOVER YOUR PERSONAL SAVINGS

Calculate Your Healthcare Communications Savings

Whether you operate 5, 25, or 100+ POTS lines, MIX Networks®’ POTS replacement and VoIP alternatives help healthcare facilities cut telecom costs by up to 70% annually while staying fully compliant with emergency call and life-safety requirements.

Request a personalized savings estimate and find the right solution for every property you manage.

CLIENT SUCCESS STORIES

What Our Clients Say

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Eden Terrace Assisted Living

Cindy B Hughes, Executive Director

“Your flexibility and willingness to adjust to our ever-changing schedules was greatly appreciated. We love our phones and my entire team thanks you for your support during the transition. The MIX Networks support team are a great example of providers of excellent customer service”

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Brookdale Assisted Living

Dan Crangle, Director of IT Infrastructure and Telecom

“MIX Networks® has been a preferred telecom vendor for Brookdale for 5+ years. They consistently deliver comprehensive solutions to support the unique needs of our Brookdale communities. MIX’s services and “No Upfront Cost” program and the extended hardware warranty are cost effective and easy to manage.”

HEALTCARE COMMUNICATIONS SOLUTIONS FAQS

Got Questions? We’ve Got Answers!

MIX Networks® provides HIPAA-ready hosted PBX solutions designed for the healthcare industry. Our platform supports clinical communication, paging, regulated fax, and mobile staff, all with end-to-end security.

Yes. With our POTS IN A BOX® solution, your facility can continue using legacy devices like fax and fire alarms without infrastructure replacement, reducing cost and downtime.

Absolutely. MIX Networks® scales with your facility’s needs, from single clinics to nationwide healthcare systems. You can add users, devices, and buildings without added complexity.

Yes. MIX Networks® supports API-based integration with Electronic Health Records (EHR) systems, patient management platforms, and care coordination tools. This improves communication across departments, streamlines workflows, and reduces administrative overhead while helping deliver better patient outcomes.

Yes. MIX Networks® provides mobile softphone applications and seamless paging/nurse call integration, ensuring that critical messages reach the right staff member instantly, no matter where they are in the facility.

Copper lines are being decommissioned by the FCC, while many alarm, elevator, and fax systems still rely on them. MIX Networks® offers our POTS IN A BOX POTS® POTS line replacement solution that preserves functionality and compliance while cutting telecom costs.

Our platform uses encrypted transmission, access controls, and audit trails to meet HIPAA security and privacy standards for voice and fax communication.

We offer LTE failover, 48-hour battery backup, dual pathway connectivity, and support for UL 864/NFPA-aligned emergency systems to ensure communications stay online during power or internet disruptions.

 Every customer is assigned a dedicated onboarding manager to help configure solutions to your needs. We offer training, implementation assistance, and U.S.-based support throughout the partnership.

Absolutely. Our platform supports flexible call routing, departmental extensions, and custom workflows to meet the needs of specialty departments like radiology, labs, or behavioral health centers.

READY TO GET STARTED?

Ready to Safeguard Your Patients' Communications?

Join the growing number of assisted living and healthcare facilities that rely on MIX Networks® for reliable, compliant, and budget-friendly communications.