Whether you manage a single credit union or a nationwide branch network, your communications system is vital to security, uptime, and customer service. MIX Networks® delivers secure VoIP and POTS replacement solutions that reduce costs, support compliance, and simplify operations without burdening your IT team.
Consolidate outdated systems, simplify management, and reduce telecom expenses across all locations
Dual-path, LTE/ 5G cellular failover, and 48-hour battery backup keep branches online
Unified call flows, centralized management, and consistent customer eperiences
PCI-conscious architecture with encryption, audit trails, and secure call handling
Ensure reliable operation of mission-critical systems such as fire panels, elevator emergency phones, ATMs, and alarm lines with our POTS IN A BOX® solution.
Certified gateways with LTE/ 5G cellular failover and 48-hour battery backup keep financial and security systems online even during outages.
Support PCI-compliant communication with call recording, direct-dial extensions, and voicemail-to-email across all locations. Protect sensitive customer information with end-to-end encryption, role-based access controls, and customizable retention policies that align with financial regulations.
Comprehensive audit trails ensure audit readiness and simplify compliance verification.
Consistent customer and end user experience across all locations with centralized management capabilities. Hosted PBX systems provide unified number inventory management, location-specific E911 compliance for each branch, and standardized call flows that ensure customers receive consistent service quality regardless of which branch location they contact or visit.
MIX Networks®’ cloud-based phone system for finance enables group-based call routing, IVR menus, and callback functionality to reduce wait times and direct customers to the right representatives faster. With built-in compliance tools and PCI compliant VoIP, your team can deliver faster, smarter support whether in a branch or contact center environment.
Keep your financial institution operational during service disruptions with dual-path connectivity, LTE failover, and 48-hour backup power. Built-in PCI DSS and GLBA alignment ensures your communications platform supports regulatory compliance and always-on availability.
Support for POTS replacement and analog endpoints critical to branch security (e.g., fire alarms, security alarms, emergency lines). Transition to modern infrastructure without disrupting existing systems or compromising physical security layers.
A fully cloud-based phone system with per-launch policy configuration, custom call flows, and centralized management that ensures operational alignment, consistency, and continuity in every scenario.
Redundancy by design with dual connectivity paths, LTE/ 5G cellular failover, and battery backup maintain uptime and communications during service interruptions. Built for business continuity in every scenario.
End-to-end encryption, call recording, access controls, and audit trails ensure PCI compliance and protect sensitive patient information.
5 POTS LINES
Stay compliant with emergency call requirements while reducing monthly telecom costs.
25 POTS LINES
Complete communications design management while maintaining regulatory compliance and reducing costs.
100+ POTS LINES
Scale reliably while maintaining branding, connectivity, and compliance across multiple locations.
Whether you operate 5, 25, or 100+ POTS lines, MIX Networks® POTS replacement and Hosted VoIP alternatives save financial institutions across the country up to 70% annually on telecom costs while maintaining full compliance with emergency calling, PCI requirements, and encryption standards.
Request a personalized savings estimate and find the right solution for every property you manage.
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Jamie Blair, President
“MIX Networks was extremely helpful as our business grew. The team listened to our needs, worked efficiently during installation, and kept our office fully operational. Their customer service and customization support were excellent. I would gladly recommend Steve and his team for a reliable, modern phone system.”
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Rob Arturi, Executive Director
“MIX Networks delivered a modern phone system that was easy to set up, intuitive to use, and significantly reduced our costs. The transition was smooth, training was straightforward, and the savings were real. It’s rare to find a solution that improves functionality while lowering expenses, but MIX exceeded expectations.”
Traditional copper POTS lines are being phased out following the FCC’s forbearance order (FCC 19-72A1). Financial institutions are replacing POTS lines to maintain compliance, improve reliability, and support critical systems like elevator phones, fire alarms, and ATM communications.
MIX Networks® ensures uninterrupted service through an active-active architecture. In addition, dual-SIM LTE failover capability provides instant connectivity if primary internet service is disrupted, while certified gateways with 48-hour battery backup maintaining continuity during power outages.
The best VoIP phone system is the one that is customized to your exact needs! MIX Networks® offers a fully customizable secure, PCI-compliant VoIP phone system specifically built for financial institutions including banks, credit unions, and lenders.
Absolutely. MIX Networks® enables branch telephony standardization through a cloud hosted PBX platform that supports centralized management, location-specific E911 compliance, and custom call flows. Whether you manage 5 or 500 branches, your phone system remains unified and compliant.
Installation and onboarding are fast, seamless, and fully supported by our team of U.S.-based telecommunications experts. Most client facilities are up and running within days. If on-site installation is needed, we can dispatch a technician to handle setup and any other support requirements. From start to finish, MIX Networks® ensures a hassle-free experience.
Financial institutions must comply with PCI DSS, GLBA, and other financial regulations when using VoIP systems. This includes encrypted call recording, access controls, data retention policies, and audit logging. MIX Networks® is built with compliance at the core helping your institution meet industry standards while maintaining secure, reliable communications.
Our VoIP and POTS replacement solutions are built for 99.999% uptime. With dual-path connectivity, LTE failover, and 48-hour battery backup, financial institutions can maintain critical communications even during internet or power disruptions, keeping customer service, alarms, and compliance systems online.
MIX Networks® can modernize your infrastructure without a complete overhaul. We offer legacy system integration via POTS IN A BOX®, ATAs ,and gateways. Allowing you to maintain existing analog phones, alarm systems, and fax lines while still transitioning to a secure, cloud-based platform.
Yes. MIX Networks® delivers a VoIP solution engineered for the strict security and compliance needs of the financial sector. Our system features end-to-end encryption, PCI-compliant call recording, role-based access, and audit trails.
At MIX Networks®, support isn’t a department, it’s a partnership. We take the time to understand your community’s unique communication needs and tailor your hosted PBX system accordingly. Our team of U.S.-based seasoned telecom experts works alongside you to design, implement, and modernize a solution that fits your workflows. Whether it's configuring complex call routing, troubleshooting performance issues, or scaling your system as your facility grows, you’ll always have a dedicated team invested in your success.
Most financial institutions see telecom cost reductions of up to 30–70% when moving to hosted VoIP. You’ll eliminate POTS-related fees, reduce hardware expenses, and streamline telecom operations across branches. Plus, you'll future-proof your infrastructure against rising legacy line costs.
Yes. MIX Networks® allows for API access along with with available pre-built connectors for Microsoft Teams, popular CRMs, help desk software, ticketing platforms along with many other commonly used in financial service platforms. This enables screen pops, call logging, and real-time analytics to enhance both compliance and customer experience.
Join the growing number of financial service institutions that rely on MIX Networks® for reliable, compliant, and budget-friendly communications.
