Kari's Law VoIP calls 911

Kari’s Law: How VoIP Calls Reach 911

In 1957, the catalyst for the development of a single emergency number to reach fire stations, police stations, and medical professionals.  10 years later, the FCC and AT&T settled on 911 as the number of choice for all emergency calls.  On February 16th, 1968, the first 911 call was completed by Senator Rankin Fite in […]

CommentsJanuary 2020
Kari's Law reminder

Reminder: Kari’s Law Goes into Effect Next Month

If you haven’t heard the news yet, then you need to pay close attention.  Kari’s Law was passed into law back in February of 2018 and requires all multi-line telephony solutions (both VoIP, cloud, and on-premise) to be configured in a way that the caller will not have to dial 9, or any other prefix, […]

CommentsJanuary 2020
Unified-Communications-as-a-Service (UCaaS) helps businesses succeed

UCaaS Tools Helps Businesses Succeed

Unified-Communications-as-a-Service Tools Helps Businesses Succeed Consider this: Organizations with highly engaged staff outperform competitors by as much as 147% Highly engaged staff equals a 19.2% operating income growth over 12 months Companies who invest in employee experience are 4x as profitable as those who don’t There is a strong correlation between employee experience, customer satisfaction, […]

CommentsJanuary 2020