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How To Migrate Your Business’ Communications To The Cloud In 6 Steps

How to Migrate Your Business’ Communications to the Cloud in 6 Steps

Moving away from legacy systems often comes with a certain amount of stress, even when the transition will save money, time, space, and add capacity. Any major change often creates pushback from employees and creates a temporary drop in productivity. When migrating business communications technology to the cloud, the benefits are clear. Lower costs, expanded capacity, scalable platforms, and greater control are just a few of the immediate benefits, so the stress related to the switch is often more about choosing the right provider than concern about moving to the cloud. Here are a few simple steps that will help business owners migrate with confidence. Step 1: Explore Contract Terms Before making any vendor switch, it is crucial to know…

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5 Ways Communications Technology Can Improve Employee Retention

5 Ways Communications Technology Can Improve Employee Retention

The modern workplace is changing rapidly, and technology is at the forefront of the transformation. Employees and employers need to be aware of and to embrace these changes in the workplace so they move with the times. Engaging with and retaining talented workers is vital, as the job market is more flexible than ever before and highly skilled staff come at a premium. Job satisfaction is crucial, with choice becoming a key issue as the digital world enables more people to work differently and in diverse ways. Here are five ways to help keep employees engaged and to improve retention utilizing communications technology. Legacy Systems Modernization Technology is one of the fastest-moving industry sectors, and staff need up-to-date equipment to…

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10 Advantages Of A Hosted PBX System For Hotels And Hospitality

10 Advantages of a Hosted PBX System for Hotels and Hospitality

Every industry faces disruption from technological advances, and the hotel and hospitality industry is no exception. With the rapid adoption of smartphones, the need for more app-based services has become clear. There are services that offer hotel rooms by the hour and offer short-term booking to help the business traveler. With the range of service offerings expanding, hotels and those in the hospitality industry need to stay on the leading edge of communications technology to continue to offer top quality customer service. Hosted PBX systems are one solution that can help integrate lots of features into a single, cloud-based communications platform. Automate Call Monitoring Automated monitoring for all incoming and outgoing phone calls helps save hotels money and improve performance.…

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5 Reasons Your Senior Living Facility Needs To Move To The Cloud

5 Reasons Your Senior Living Facility Needs to Move to the Cloud

Traditionally, senior living facilities resort to using a telephone system that is limited to the premise, whether it is hardwired phone lines that run off of old telephone companies' copper wires or on-premise private branch exchange (PBX) systems. However, more companies have shifted their communications approach to leverage phone systems that are run on the cloud. That's because it's designed to save costs while providing support to reduce interruption in communication. These strategies all work to improve the efficiency of operations at your senior living facility. If your senior living facility has yet to move to the cloud, you may be missing out on important benefits that a cloud-hosted PBX can bring. Here are five reasons for moving your senior…

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10 Advantages Of A Hosted PBX System In Senior Living Facilities

10 Advantages of a Hosted PBX System in Senior Living Facilities

Before examining senior living facilities with an eye toward installing a Hosted PBX system, it's important to understand what these systems are and how they work. PBX stands for private branch exchange, a term that refers to business phone systems that manage multiple, local employee lines. When first introduced, this technology involved a "trunk" of lines and a switchboard control system. Hosted PBX phone systems deliver the same features and control, but instead of installing hardware, phone service is deployed via a broadband internet connection. Using a hosted PBX, an organization can distribute one number that allows contact with the entire organization, regardless of location. This new way of handling communication, both internally and externally, offers some significant benefits to…

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A Hosted Phone System Makes Sense For Your Franchisees

A Hosted Phone System Makes Sense for Your Franchisees

The franchise model continues to be a dominant force in the US Economy. A recent forecast by the Franchise Business Economic Outlook for 2017 anticipates continued growth in the sector, today totaling nearly 750,000 establishments with 7.8 Million employees, which generate $710 Billion in revenue. Offering a hosted phone solution as part of your franchise plan can generate big benefits and additional revenue for both you and your franchisees. As a franchisor, you are constantly in the hunt for new ways give your franchisees every advantage in this highly competitive space. The phone system is an often-overlooked component of the operational plan of many franchisors. Your Role As A Franchisor Your franchisees are counting on you to help them succeed, and…

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Today’s Telecommunications Services Advance Patient Care For Seniors

Today’s Telecommunications Services Advance Patient Care for Seniors

As people age, their needs change. Activities that were simple to manage become more difficult and might require some outside assistance. Senior living communities offer a range of services that can help maintain independence, even in full care facilities. New telecommunications technology and services are what make it possible for seniors to enjoy as much independence as possible. With monitoring software and technology tailored for seniors, many people can enjoy retirement living for longer. Keeping Track of Patients When providing long-term care for the elderly, some of the major challenges come under the heading of safety. Senior living facilities need to know where their patients are at all times. Patients with degenerative neurological conditions may wander off and forget how…

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Senior Living Technology: What Does An Assisted Living Facility Need?

Senior Living Technology: What Does an Assisted Living Facility Need?

As technology ingrains itself further and further into all aspects of the healthcare industry, senior living facilities stand to benefit immensely from technology specifically targeted for them. Spurred by a combination of market forces and some legislation, the breadth of technologies designed for senior living has increased at an astounding rate. With so much choice on the market, what senior living technology do facilities actually need? Here we explore some of the technologies that will benefit senior living facilities the most. Fall Prevention and Detection Senior falls account for nearly 800,000 hospital visits each year, and are a $30 billion healthcare expense. They are a leading cause of traumatic brain injury in the elderly, and are a legitimate health concern…

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What Is A Hosted PBX System And How Does It Work?

What is a Hosted PBX System and How Does it Work?

A private branch exchange, or PBX, is a telephonic switching system that serves private organizations. PBX’s allow for multiple stations to communicate with one another within an organization, as well as route calls into the system to the appropriate party. PBX’s were once the domain of larger organizations because they were too cost prohibitive for smaller organizations to install. With a Hosted PBX system, a PBX system that is hosted over the internet, these cost prohibitions no longer exist, thus allowing companies to implement PBX systems at a far lower cost. Simply put, a hosted PBX system is everything a business needs for their communications needs at a fraction of the cost. History of the hosted PBX system In the…

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How Does A Toll Free Number Work? (Infographic)

How Does A Toll Free Number Work? (Infographic)

Toll free numbers have had a long history. From the days of the Zenith number, introduced in the 1930’s, through to today, the history toll free is full of twists and turns. The regulations that established how toll free numbers work today were passed in the Telecom Act of 1996, and the overall process of how they are routed has not changed much since. So, how exactly does a toll free number work? History of Toll Free The concept of allowing consumers to connect with businesses and government agencies for free began early on in telecom’s history. The Zenith Number, introduced in the 1930’s, allowed callers to connect with businesses free of charge by asking the switch board operator to connect…

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