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A Hosted Phone System Makes Sense For Your Franchisees

A Hosted Phone System Makes Sense for Your Franchisees

The franchise model continues to be a dominant force in the US Economy. A recent forecast by the Franchise Business Economic Outlook for 2017 anticipates continued growth in the sector, today totaling nearly 750,000 establishments with 7.8 Million employees, which generate $710 Billion in revenue. Offering a hosted phone solution as part of your franchise plan can generate big benefits and additional revenue for both you and your franchisees. As a franchisor, you are constantly in the hunt for new ways give your franchisees every advantage in this highly competitive space. The phone system is an often-overlooked component of the operational plan of many franchisors. Your Role As A Franchisor Your franchisees are counting on you to help them succeed, and…

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Today’s Telecommunications Services Advance Patient Care For Seniors

Today’s Telecommunications Services Advance Patient Care for Seniors

As people age, their needs change. Activities that were simple to manage become more difficult and might require some outside assistance. Senior living communities offer a range of services that can help maintain independence, even in full care facilities. New telecommunications technology and services are what make it possible for seniors to enjoy as much independence as possible. With monitoring software and technology tailored for seniors, many people can enjoy retirement living for longer. Keeping Track of Patients When providing long-term care for the elderly, some of the major challenges come under the heading of safety. Senior living facilities need to know where their patients are at all times. Patients with degenerative neurological conditions may wander off and forget how…

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Senior Living Technology: What Does An Assisted Living Facility Need?

Senior Living Technology: What Does an Assisted Living Facility Need?

As technology ingrains itself further and further into all aspects of the healthcare industry, senior living facilities stand to benefit immensely from technology specifically targeted for them. Spurred by a combination of market forces and some legislation, the breadth of technologies designed for senior living has increased at an astounding rate. With so much choice on the market, what senior living technology do facilities actually need? Here we explore some of the technologies that will benefit senior living facilities the most. Fall Prevention and Detection Senior falls account for nearly 800,000 hospital visits each year, and are a $30 billion healthcare expense. They are a leading cause of traumatic brain injury in the elderly, and are a legitimate health concern…

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What Is A Hosted PBX System And How Does It Work?

What is a Hosted PBX System and How Does it Work?

A private branch exchange, or PBX, is a telephonic switching system that serves private organizations. PBX’s allow for multiple stations to communicate with one another within an organization, as well as route calls into the system to the appropriate party. PBX’s were once the domain of larger organizations because they were too cost prohibitive for smaller organizations to install. With a Hosted PBX system, a PBX system that is hosted over the internet, these cost prohibitions no longer exist, thus allowing companies to implement PBX systems at a far lower cost. Simply put, a hosted PBX system is everything a business needs for their communications needs at a fraction of the cost. History of the hosted PBX system In the…

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How Does A Toll Free Number Work? (Infographic)

How Does A Toll Free Number Work? (Infographic)

Toll free numbers have had a long history. From the days of the Zenith number, introduced in the 1930’s, through to today, the history toll free is full of twists and turns. The regulations that established how toll free numbers work today were passed in the Telecom Act of 1996, and the overall process of how they are routed has not changed much since. So, how exactly does a toll free number work? History of Toll Free The concept of allowing consumers to connect with businesses and government agencies for free began early on in telecom’s history. The Zenith Number, introduced in the 1930’s, allowed callers to connect with businesses free of charge by asking the switch board operator to connect…

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The New Future Of The Desktop Phone: Situational Player!

The New Future of the Desktop Phone: Situational Player!

The future of the desktop phone In professional sports, you often hear the term Situational Player. This usually means that a player has demonstrated exceptional performance in a narrowly defined set of circumstances, but doesn’t have the skills to be a “full-time” player. In football, it might be that guy who is put into the game as a running back for third and short yardage situations. In baseball, you might see a player inserted into the game “for defensive purposes” late in a game when his team is defending a slim lead. You may also see older baseball players who have lost a step to be used situationally, because they have great success in the past against a specific pitcher,…

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Concerns Raised Over Alleged FCC DDOS Attack

Concerns Raised Over Alleged FCC DDOS Attack

According to a May 8 press release, Commissioner Ajit Pai claimed the FCC had fallen victim to a massive DDOS attack during the commenting period for his proposed rollback of Net Neutrality rules. The release directly addressed an outage on the FCC’s website that prevented would-be commenters from posting their thoughts on the issue. If true, and a DDOS attack was indeed carried out on the FCC, this would constitute a major disruption in the agency’s rule making proceedings. Lawmakers, including Senator Ron Wyden (D-Ore.) and Senator Brian Schatz (D-Hawaii), are now probing for answers about the FCC DDOS attack. In an open letter published on May 9, senators Brian Schatz (D-Hawaii), Al Franken (D-Minn.), Patrick Leahy (D-Vt.), Ed Markey (D-Mass.)…

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Net Neutrality: FCC Inundated With 1.2 Million Comments

Net Neutrality: FCC Inundated With 1.2 Million Comments

FCC Inundated With 1.2 Million Comments on Net Neutrality Chairman Ajit Pai has made it clear that he wants to undo Net Neutrality regulations passed by his predecessor, Chairman Tom Wheeler. In his first few weeks as chairman, Chairman Pai unravelled the so-called midnight regulations passed at the last minute by the Obama administration, and ended an investigation by the FCC into zero-rating streaming services. These were the first steps by Chairman Pai to pave the way for dismantling Net Neutrality rules. His efforts have not gone unnoticed. Two weeks ago, the FCC submitted its proposal for a rollback of Obama-era open internet regulations. Per the FCC’s rules, the proposal was published for public inspection and opened for public comment.…

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FCC Adopts Easement Of Rules For Business Data Services

FCC Adopts Easement of Rules for Business Data Services

On April 20, 2017, the FCC adopted an order to eliminate ex ante regulation of packet-based business data services (BDS), and time division multiplex (TDM) services in counties that have been found “competitive,” following a transition period. These services are essential broadband services offered to small businesses across the country in more rural areas where competition tends to be lower, and the ex ante regulations were meant to keep pricing for these services affordable. Under the new order, incumbent local exchange carriers (ILECs) will have more flexibility in how they price their services. The FCC has argued that the regulations on ILEC pricing for BDS services is no longer needed because of competition from ethernet-based providers. What are Business Data…

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What Is A DDOS Attack? 3 Facts You Need To Know

What Is a DDOS Attack? 3 Facts You Need to Know

A DDOS attack, or Distributed Denial-of-Service attack, is a specific kind of malicious act whereby a perpetrator purposefully seeks to disrupt the services of a company to its users by overwhelming their network with frivolous requests. These attacks occur for a variety of reasons - some for revenge on a previous employer, some for no good reason at all other than to be disruptive - and their rise in prevalence across the internet has cause problems for a variety of service providers from small shops to national VoIP carriers. It is important to understand and to prepare for such attacks because the likelihood of becoming a victim is on the rise. What is a DDOS attack? A DDOS attack works by…

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