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MIX Networks Featured By Senior Helpers President As Top Service

MIX Networks Featured by Senior Helpers President as Top Service

In the winter issue of Franchising Today Magazine, Senior Helpers president Craig Leonard discussed the successes of his corporate franchise, and the tools he used to achieve them. He highlighted some of the strategies he used to help his franchise grow, including key services he incorporated as part of his franchise package to make every owner a success. Featured most prominently was MIX Networks whose unified communications services were touted as a “no-brainer” and an instrumental service to Senior Helpers' operations. The Senior Helpers article read as follows: Senior Helpers has benefited from the help of MIX Networks Inc., a cloud based voice and unified communications services provider based in Lakeland, Fla.  According to MIX, Senior Helpers provided communication services…

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What Is Voice Over Internet Protocol (VoIP)?

What is voice over internet protocol (VoIP)?

What is voice over internet protocol (VoIP)? Voice over Internet Protocol (VoIP) is a technology that allows consumers to make voice calls using a broadband Internet connection rather than the traditional copper wire telephone system. Originally, VoIP services only allowed consumers to call other people using the same service (such as Skype when it was first released), but today most providers allow consumers to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. VoIP services are available for use through a computer or a special VoIP phone, and some services allow consumers to use a traditional phone connected to a VoIP adapter. How does voice over internet protocol (VoIP) work? VoIP services convert…

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5 Unusual Ways Nature Causes Outages And How To Mitigate Risk

5 Unusual Ways Nature Causes Outages and How to Mitigate Risk

Nature is a fickle beast. Telecommunications and cable companies have long sought a perfect record for service delivery. The reality, however, is that nature tends to work against human endeavors. Outages are a fact of life in telecommunications, which is why an entire industry has arisen around disaster recovery services for phones and internet. In a recent article by Level 3 Communications, SVP of Operations Fred Lawler discussed the top causes of service outages. Among them, there were several unusual surprises. 1. Squirrels One of the leading causes of outages comes from an unexpected force of nature: squirrel teeth. No one knows for sure why squirrels are drawn to telecom and internet fiber. Their chewing habits account for nearly one quarter…

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What Is The Value Of A Toll Free Number?

What is the value of a Toll Free Number?

Since the rapid rise of the internet, the proliferation of domain names, and the advent of search engine optimization, the world of marketing appears to have forgotten about toll free numbers. Many companies believe that toll free numbers have lost relevance in the marketplace, and so too have many consumers. Major companies have begun ditching their toll free numbers, preferring instead to use local numbers to save on their telecom costs. They couldn’t be more unwise. The following are all the reasons why your company should still be using toll free. Vanity 800 Numbers Trump Domain Names for Recall and Response. The goal of every marketing campaign is to provide a message that consumers can recall and respond to. Companies…

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How Will The All-IP Transition Affect Your Business?

How Will the All-IP Transition Affect Your Business?

In 2014, the FCC passed a recommendation for the telecom industry to transition to an all-IP network by 2020. This was meant as a way to encourage legacy carriers to move away from traditional TDM switches and toward an entirely internet-based network. At first, the industry balked at the suggestion. Most major carriers simply refused to comply. Yet the industry as a whole was arguably already on the path to all-IP, all of which was spearheaded by VoIP providers. Obstacles to the Transition to all-IP Although an all-IP transition is a step into the future of telecom, there were a few bumps in the road as far as upholding some of the FCC’s requirements from telecom carriers to maintain a…

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Local Number Porting: What You Need To Know

Local Number Porting: What You Need to Know

If you’ve ever attempted to port a landline phone number from one location to another, you know how difficult of a process it can be. Carriers give as little effort as the rules of the industry require of them to port away numbers. Their reluctance comes from the fact that they must spend money and time on a complicated process that loses them a billable phone number. Even if your carrier accomplished this task in a timely fashion, carriers across the country vary in how well they handle porting. But why is porting so complicated? How did the process devolve into such a laborious, tedious task? Why is every carrier different in how they port? Local Number Porting: The Wild…

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