skip to Main Content
FCC Adopts Easement Of Rules For Business Data Services

FCC Adopts Easement of Rules for Business Data Services

On April 20, 2017, the FCC adopted an order to eliminate ex ante regulation of packet-based business data services (BDS), and time division multiplex (TDM) services in counties that have been found “competitive,” following a transition period. These services are essential broadband services offered to small businesses across the country in more rural areas where competition tends to be lower, and the ex ante regulations were meant to keep pricing for these services affordable. Under the new order, incumbent local exchange carriers (ILECs) will have more flexibility in how they price their services. The FCC has argued that the regulations on ILEC pricing for BDS services is no longer needed because of competition from ethernet-based providers. What are Business Data…

Continue Reading
What Is A DDOS Attack? 3 Facts You Need To Know

What Is a DDOS Attack? 3 Facts You Need to Know

A DDOS attack, or Distributed Denial-of-Service attack, is a specific kind of malicious act whereby a perpetrator purposefully seeks to disrupt the services of a company to its users by overwhelming their network with frivolous requests. These attacks occur for a variety of reasons - some for revenge on a previous employer, some for no good reason at all other than to be disruptive - and their rise in prevalence across the internet has cause problems for a variety of service providers from small shops to national VoIP carriers. It is important to understand and to prepare for such attacks because the likelihood of becoming a victim is on the rise. What is a DDOS attack? A DDOS attack works by…

Continue Reading
Internet Privacy Rules Rollback: What Does It Change?

Internet Privacy Rules Rollback: What Does it Change?

The FCC's Internet Privacy Rules Undone It was the biggest news in tech and telecom in March: Congress voted to repeal FCC internet privacy rules intended to protect consumer privacy online. Media outlets from Fortune Magazine to the New York Times rushed to put out information on how to set up VPN’s to cater to the unease felt by many internet users over Congress’ actions. Yet, despite the sudden uproar over the change, there is little discussion on what exactly Congress repealed, and why. Considering how new these online privacy rules were—put into effect in October of 2016—it is difficult to imagine that they had become a staple of consumer protection in such a short time. So, what exactly were the rules…

Continue Reading
What Is ‘Hotdesking’ And How Will It Impact Your Business?

What is ‘Hotdesking’ and How Will it Impact Your Business?

The most attractive aspect of a unified communications system is its versatility and flexibility. It allows workers to communicate more efficiently, to spread ideas among one another more easily, and there is tremendous potential in the mobile application of a hosted PBX. This has lead to a new trend in some corporate environments called ‘Hotdesking’. Hotdesking is a specific setup of a Unified Communications (cloud) system that allows the traditional open-floor plan to have an even more open atmosphere by allowing any employee to login to any station at any time. So long, personal desk! Enter the true “shared space”. But is this new open environment good or bad for productivity? The open-space concept was first created by a German…

Continue Reading
Nortel Finally Gone? Next Stop, The Cloud.

Nortel Finally Gone? Next Stop, the Cloud.

Nortel originally declared bankruptcy in 2009, which left tens of thousands, if not hundreds of thousands, of on-premise communications systems in the field without a clear pathway for upgrades, support, or any means to adapt to the future. On Jan 24, 2017, Judges in Delaware and Canada approved a plan to pay more than $7 billion to creditors of Nortel Networks. The ruling has marked years of litigation over the demise of what was once one of the largest manufacturers of telecommunications equipment in the world. While this ruling will finally allow repayment of vendors, retirees in Canada, government agencies, and investment funds, it does not do much for the owners of aging Nortel equipment in the field. Anyone still running a Norstar,…

Continue Reading

What is Cloud Based Unified Communications?

Change is in the air. Cloud based unified communications as a service (UCaaS) is a fast-growing industry that is taking over the communications sector by storm (no pun intended). A recent market analysis conducted in 2016 by Small Business Trends revealed upwards of 85 percent of companies have either already moved their communications to the cloud or have plans to do so in the near future. Their decision to move to the cloud is based in their desire to streamline their communications and to cut costs. Legacy on-premise systems can be expensive, and with recent improvements in IP security, they are no longer more secure than cloud based networks. The industry has been moving toward the cloud for some time.…

Continue Reading
Bring Your Own Device (BYOD) Setup Still Not Viable For Businesses

Bring Your Own Device (BYOD) Setup Still Not Viable for Businesses

With VoIP being internet-based, it is no wonder that consumers, particularly businesses, have expressed the desire to integrate their VoIP services with cell phones. Bring Your Own Device, or BYOD as it is often called, is the concept of having employees connect via their personal devices to a company’s VoIP system. The practical applications of such an arrangement are costs savings and allowing employees to connect to a Unified Communications (UC) setup from anywhere, at any time. Yet despite the demand for such a service, there are technical hurdles that are preventing businesses from fully switching over their VoIP systems to cell phones. Desktop IP phones, it seems, will continue to have a place for the foreseeable future. The primary…

Continue Reading
Fifteen Questions To Ask Before Choosing A Hosted PBX Provider

Fifteen Questions to ask before choosing a Hosted PBX Provider

Choosing the right Hosted PBX can be a challenge. Hosted PBX. The Cloud.  VoIP.  All of these terms can combine into a daunting challenge when all you really want to do is get the best phone system for your business at the lowest possible cost.  You might not have the time to become an expert in the topic, but you want to be sure that you are not subscribing to a service and equipment arrangement that doesn’t fit your needs and goals. Please use these fifteen questions as a guide to help you as you sort through the wide array of Hosted PBX providers.  Then ask us. We specialize in helping companies just like yours update their phone systems without…

Continue Reading
FCC Chairman Pai Dismantles Midnight Regulations And Targets Net Neutrality

FCC Chairman Pai Dismantles Midnight Regulations and Targets Net Neutrality

Appointed by President Donald Trump to lead the FCC in the wake of Chairman Tom Wheeler’s resignation, Chairman Ajit Pai, a former lawyer for Verizon, is wasting no time to dismantle an array of rules and regulations pushed through by the Obama administration. In the past week, Chairman Pai has passed a dozen actions meant to reverse much of his predecessor’s work and to shift the focus of the FCC toward deregulation. Chairman Pai was a vocal critic of of his predecessor’s actions, most notably in regards to what he saw as overreach by his agency. Among the rules and regulations on the chopping block under Chairman Pai are Net Neutrality, which have been a controversial and politically charged set…

Continue Reading
FCC Chairman Wheeler To Step Down January 20, 2017

FCC Chairman Wheeler to Step Down January 20, 2017

In a formal statement issued by the FCC, Chairman Tom Wheeler announced he will be stepping down from his position on January 20, 2017. His resignation is not without controversy, however. It is customary for the FCC chairman to step down during a transition to a new administration. Chairman Wheeler had previously expressed his intention not to step down earlier in 2016. His early decision prompted tremendous backlash from Senate Republicans who were concerned for a 3 to 2 Democratic majority on the FCC Commission had he not stepped down. Under pressure from his own party, Mr. Wheeler changed his decision. Chairman Wheeler’s initial decision to stay on as Chairman under the new administration is blamed for the failed re-confirmation…

Continue Reading