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3 Ways Communications Technology Can Improve Your Residents’ Experience.

3 Ways Communications Technology Can Improve Your Residents’ Experience.

Senior living facilities generate the lion’s share of their new residents through hard-fought referral networks. Reputation, therefore, is a key factor for administrators to consider. There is often a delicate juggling act between meeting your residents’ needs, keeping their family happy, and ensuring the greater community of residents are satisfied with their environment and their care. Happy residents means more word-of-mouth referrals, and better esteem from referring physicians. What unites residents’ experience on both the good and the bad side of things is their memorability. Both wonderful and awful experiences stick in the minds of everyone involved. That is why it is important for senior living facilities to create an environment that will foster positive interactions and experiences, and raise…

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