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Call And Network Reliability With MIX Networks

Call and Network Reliability with MIX Networks

When evaluating hosted phone system providers, there are two questions that end up at the top of the list: network reliability and voice quality.  In this blog post, I’ll explain how MIX Networks achieves 99.99 up-time. There will be another post in the near future to explain voice quality. Here is the “simple explanation” of how we achieve network reliability. Geographic Distribution We use a graphically distributed network with nodes in three cities; New York, Dallas, and Las Vegas.  You can find our network map here (www.mixnetworks.com/our-network/).  By placing nodes in three geographically diverse locations, they are far enough apart that weather events, or other natural or manmade disasters, will never impact more than one node. Active-Active Architecture This means…

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6 Reasons You Need A Cloud Phone System To Improve Your Scalability

6 Reasons You Need A Cloud Phone System to Improve Your Scalability

Nothing hampers a business’ growth more than poor communication, both internally and externally. Despite this fact, many businesses put off upgrading their phone systems to the cloud, deeming the investment either too costly or unimportant. For companies seeking to grow, and grow fast, everything about their company, from communications to marketing, must be scalable. Without a scalable cloud phone system, however, there’s a good chance the rest of the company will struggle to scale as well in the event of rapid growth. Here are 6 reasons why your company needs a cloud phone system to improve your scalability. Business Growth A growing business needs scalable systems. IP phones, along with a hosted PBX, are managed off-premise, and so do not…

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FCC Seeks To Change Rules On Vanity Phone Numbers, Which Could Help Your Business

FCC Seeks to Change Rules on Vanity Phone Numbers, Which Could Help Your Business

This past September, the FCC drafted several proposed rules changes in how telephone numbers - more specifically, vanity toll free numbers - are to be administered in the future. Chief among these proposed changes are reversals of long standing regulations, such as the Brokering Rule, and to implement new policies regarding how phone numbers are exchanged between organizations. While the details of the proposed rule changes are steeped in industry jargon, we’ve gone ahead and broken down what the existing rules are, what the major rule changes are, and how all of this could help your small business. What is a vanity phone number? Vanity phone numbers are phone numbers that spell out a word or phrase or are simply…

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